Terms of Service

Last updated: September 14, 2025
Welcome to smokedex.com! By using our website, you agree to these Terms of Service. Please read them carefully.

1. Products & Age Requirements We sell glassware, accessories, and brand merchandise. Some glassware and accessories may be subject to state-specific age and legal requirements. By purchasing these products, you confirm that you comply with your local regulations and are of legal age in your state, if applicable.
2. Shipping Policy We currently ship only within the United States. Orders are processed and shipped as quickly as possible, and you will receive tracking information as soon as your order is on its way.
3. Returns & Refunds All sales are final. The only exceptions are for damaged or incorrectly shipped items:
   • If an item arrives broken or is not what you ordered, please contact us within 7 days of delivery.
   • To qualify for a replacement or refund, provide clear photos and a description of the issue.
   • No returns are accepted for other reasons.
4. Customer Information & Privacy To make ordering easier, we save basic information for profile creation—like your name, email, shipping address, and product preferences. We do not store your credit card or billing information unless you specifically allow us to do so during checkout. All personal information is handled according to applicable privacy laws and our Privacy Policy(add link if available).
5. Use of Website By using smokedex.com, you agree to provide truthful information and to use the site lawfully. We reserve the right to refuse service to anyone for violations of these terms or suspicious activity. Changes to Terms We may update these Terms of Service at any time. Updated versions will be posted on this page with the latest revision date.
6. Contact If you have any questions or need to report an issue with your order, please contact us at smokedexhelp@gmail.com.